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6 Leadership Roles You Didn’t Know You Could Outsource To The Philippines and Latin America

Can you outsource leadership roles to remote Filipino, Latin American, and South African employees?

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6 Leadership Roles You Didn't Know You Could Outsource To The Philippines and Latin America
Zero Risk: You pay nothing if you don't hire.

You sure can!

With the right remote staffing company, there are leadership roles you can outsource to highly experienced managers from the Philippines and save as much as 80% in hiring costs.

We've hired some impressive leadership positions over the past couple of years for our clients, including those of Chief Financial Officer, Chief Marketing Officer and Chief Operating Officer. Here are some of our favorites:

Head of customer success

A young woman in a mustard-yellow sweater carries two stacked cardboard boxes while also holding a tote bag, standing in a bright indoor space near a thermostat on the wall. The image represents operations, logistics coordination, or an office manager role.
  • Who hired them? A short-term rental listing app
  • How much did it cost? $1,200/month
  • Years of experience: 10 years in customer service

Happy customers are essential in any business. Software as a service (SaaS) companies, in particular, need a strong customer success team to guide users at every step of the buying journey.

A rental listing app company used our remote staffing service to find someone who can head their customer success team. We found Johana, a seasoned pro with more than 10 years of experience under her belt.

Johana is a terrific people person, having previously worked in various customer-facing roles like account management and customer service. Her experience and skills made her the perfect candidate to lead our client's growing customer success team.

Today, Johana keeps their customers happy by:

  • taking ownership of customer service tasks
  • responding to support tickets
  • providing product tours, video guides, and campaigns
  • Being the company’s main source of product knowledge

She also works with the company's engineering team to troubleshoot bugs and customer complaints.

Hire a customer success lead for your startup today

Operations lead

A diverse group of remote workers sits at a long table in a bright, industrial-style open workspace. Two people in the foreground — a man with dreadlocks and a woman with curly red hair — appear to be having a direct conversation, with other colleagues visible working in the background.
  • Who hired them? a content creation agency
  • How much did it cost? $1,300/month
  • Years of experience: 5 years in operations and executive assistance

Remote operations managers oversee day-to-day business operations. They’re in charge of:

  • managing resources
  • monitoring the progress of projects
  • acting as a bridge between internal and external stakeholders.

In other words, they're your secret weapon when you want to be a hands-off business owner.

Here at Somewhere, we’ve encountered lots of clients hiring for operations managers. One of our most recent hires is Paola.

Starting out as an executive assistant, Paola grew into a project manager and eventually found her way into operations management. Her varied experience, plus her can-do attitude, made her a perfect fit for this role.

At $1,300 a month, Paola now works full-time for a content creation agency, serving as the bridge between sales, marketing, and service delivery departments. She’s also in charge of creating policies that aim to improve the business’s overall operations.

Need an operations lead? Partner with a remote hiring agency to find someone like Paola.

Call center manager

A young Asian woman wearing glasses and a headset smiles at the camera while seated at a desk with a keyboard and mouse in a plant-decorated office. A colleague in an orange top is seen working in the background, representing a customer support lead or operations role.
  • Who hired them? A class action law firm
  • How much did it cost? $2,500
  • Years of experience: 10+ years in management

Looking to efficiently manage your call center? The Philippines, with its thriving BPO industry, is the perfect source for low-cost remote talent.

With a billion-dollar business process outsourcing (BPO) industry, the Filipino talent pool is teeming with experienced professionals who can make sure that your contact center runs smoothly.

Call center managers are in charge of onboarding, training, and coaching call center agents. They ensure that agents follow standard operating procedures, provide accurate and clear solutions to callers, and stick to data safety protocols.

One of our clients found a gem in Rose, a seasoned BPO operations manager. Before being hired for the role, Rose already worked for some of the best BPO companies in the Philippines. She created and executed processes that boosted both profit and productivity. On top of that, Rose also managed teams who provided voice, email, and chat support.

It was a no-brainer to hire Rose for the role. She now manages a class-action law firm's call center at $2,500 a month.

Hire from the Philippines and get top-tier professionals like Rose today.

Recruitment admin manager

A woman with curly hair in a beige blazer sits confidently across a conference table from two interviewers, holding a notebook. She represents a leadership candidate being evaluated for a remote executive or managerial position.
  • Who hired them? A proprietary trading firm
  • How much did it cost? $2,000
  • Years of experience: 20 years in recruitment

Recruitment managers are the building blocks of a great company. In a nutshell, they’re responsible for:

  • Your overall recruitment efforts and processes
  • Coming up with effective hiring strategies
  • Overseeing the implementation of hiring procedures
  • Identifying potential candidates through various recruitment tools

That’s why it’s important to hire someone with experience and great people management skills.

One of our clients, a trading firm, needed someone with tons of experience to handle their overall recruitment process. For this job position, we found Jerome, an HR professional with over 2 decades of experience.

In the course of his impressive career, Jerome has held various management positions in recruitment and talent acquisition. He's also highly skilled in creating effective processes for sourcing, onboarding, and creating company KPIs.

The best part?

Hiring Jerome only cost $2,000 a month, saving our client up to $39,000 in annual hiring costs.

Find a seasoned recruitment pro through a remote staffing service like ours.

Digital marketing manager

Two people — a woman and a man — sit side by side at a counter in a cafe or co-working space, each focused on their own MacBook laptop. They represent remote professionals working independently in a shared environment.
  • Who hired them? A B2B consulting agency
  • How much did it cost? $2,000/month
  • Years of experience: 10 years in digital marketing

Handling all of your digital marketing efforts can be challenging. You have to create and execute strategies that meet your customers at every stage of the funnel. Then there’s ideation, coordinating between teams, producing content for campaigns, and monitoring results.  It's not only time-consuming, it also takes a lot of knowledge, experience, and project management skills.

If you want to take these tasks off your plate, you need to hire an experienced digital marketing manager like Lisa.

We found Lisa for a B2B consulting agency that needed someone to:

  • Create detailed business plans
  • Open new sales opportunities through networking and lead gen
  • Conduct market research
  • Produce marketing collaterals and campaigns
  • Create custom presentations for sales meetings
  • Oversee the company’s online presence and track its performance

It's a lot of work, but Lisa's 10 years of experience in digital marketing, as well as her background in lead generation, campaign creation, and analytics - meant she was ready for the challenge.

Currently, Lisa works full-time at $2,000 a month.

Hire VAs from the Philippines, Latin America, or South Africa.

Project manager

A young woman with dark hair sits at a home desk with a laptop and ring light setup, taking notes in a notebook against a backdrop of hanging clothing on a rack. She represents a remote content manager, e-commerce manager, or social media director working from home.
  • Who hired them? A business consulting firm
  • How much did it cost? $1,500
  • Years of experience: 2+ years in project management

Wanna get projects off the ground? Hire a project manager.

They're responsible for sorting out the nitty-gritty project details by creating feasible timelines, managing challenges, and making sure that every member of the team is working towards a common goal.

Hiring a project manager also means you'll have more time to focus on scaling your company, or, you know, spend more time doing the things you love.

Like operations leads, we've also hired a lot of project managers for our clients over the past couple of years.

For a business consulting firm, we found a project manager in Zest. Within two short years, Zest was already working with clients from the US, UK, and Canada. She’s also proficient in various project management tools like Zoho, Slack, Salesforce, Zendesk, Monday, and Asana.

At $1,500 per month, Zest is now in charge of:

  • Making sure deliverables are done on time
  • Setting up project plans
  • Analyzing risks and opportunities
  • Monitoring project progress and managing issues
  • Creating project documentation and reports

Need a project manager? Partner with a remote hiring agency today.

Hiring leadership roles is possible with Somewhere

Outsourcing leadership and management roles can be challenging, but with the right systems and the right remote staffing service, you can find talented and experienced remote leaders from the Philippines, Latin America, and South Africa.

We can help both small businesses and large corporations that run multiple businesses find qualified candidates and source full-time employees, even at the C-suite level.

Seasoned remote employees have tons of relevant experience and subject matter expertise. With their knowledge and practical skills, you'll be able to get more stuff done in less time.

Whatever your strategic goals are, whether you are looking to reduce overhead costs, improve cash flow or just see your business grow, our fresh perspective can help you find outsourced executives that will thrive in your company culture.

What leadership positions are you looking to fill? Send us a message today and let's find you high-quality remote employees who can take more tasks off your plate and help you buy back your time.

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