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How a Healthcare Sales Platform Hired a Call Center Representative for $1,450/ month

Learn how our clients utilize Somewhere to hire top overseas talent.
Success Stories is a regular series all about the talent our clients hire via Somewhere and how much they cost. New here? Somewhere is a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

What does this client’s business do?

Our client is a software-driven sales platform that enables independent sales representatives to connect with healthcare brands, manage marketing collateral, and find potential offices to sell to. 

Who was hired and what was their role?

They needed a Call Center Representative who could reach out to prospective sales representatives to join their team. Somewhere recommended hiring Ira. 

These are Ira’s responsibilities as their Call Center Representative:

  • Does outbound calls to prospective sales representatives
  • Encourage the sales representatives to join an onboarding webinar
  • Answers questions from the sales representatives 
  • Takes customer calls and responds to emails

 

What is the salary of the individual they hired?

Ira works full-time in the client time zone for $1,450 per month.

What was the candidate’s background before being hired?

Ira is already a veteran in customer service, with ten years of experience under her belt. She has worked on addressing complaints, giving technical support, managing escalations, and coaching other customer service representatives. Given her background, she has excellent communication skills and can easily explain herself well. Ira graduated with a degree in Mass Communications. 

Need to hire someone like this too?

When you need to hire an efficient Call Center Representative to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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