Customer Support Rep

We’ll find you amazing employees that cost up to 80% less than US equivalents.
What's Possible

Hire Customer Support Reps for up to 72% less

We’ve helped thousands of clients hire amazing staff in the Philippines and LatAm.

Average US Salary
Average Philippine Salary
Potential Philippines Savings
Average LatAm Salary
Potential LatAm Savings
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Savings by hiring a Customer Support Rep in The Philippines and Latin America






1 Hires in The US
1 Hire in The Philippines
1 Hire in Latin America

Customer Support Rep Job Description

  • Engage in professional and friendly communications with customers via call/email/chat
  • Actively listen to customer needs and inquiries to determine appropriate service actions
  • Assist colleagues and other employees with administrative duties
  • Refer any customer questions regarding products or services to the appropriate person
  • Inform customers of prices, shipping dates, anticipated delays, and any additional information needed by customers
  • Use various software applications such as spreadsheets, field and work management, CRM, and scheduling software to enter, edit, and/or format data and/or reports

  • Prior experience with the customer service
  • Excellent oral & written communication skills (English language)
  • Excellent customer relationship skills
  • Excellent organization skills
  • Ability to multi-task
  • Ability to work in a team environment and take direction from management and supervisors
  • Computer or data entry skills
  • Proficient in Microsoft Tools and Google Suite
  • Has great attention to detail
  • Ability to meet deadlines
  • Requires minimal supervision

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We'll find you amazing remote employees for up to 80% less.