How an Agricultural Financial Institution Hired a Customer Support Representative for $1,150/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

Our client is all about building an intelligent platform for exchanging, financing, and hedging agricultural commodities such as wheat, barley, and canola locally and internationally. 

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Who was hired and what was their role?

To help them reach business objectives, they needed a qualified Customer Support Representative who will manage email customer support and sales inquiries. Somewhere then helped them hire Jake.

Jake does the following as their new Customer Support Representative:

• Handles online chat support
• Answers inbound phone calls
• Tracks customer pipeline
• Manages Google Analytics and suggests improvements accordingly

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What is the salary of the individual they hired? 

Jake now works full-time in the client time zone for $1,150 per month.

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What was the candidate’s background before being hired?

Backed with eleven years of experience in customer and technical support, Jake is highly qualified for the job. His tasks in his previous roles included troubleshooting, creating tickets, making outbound calls, and setting appointments. He's a proven team player and achiever, and his previous supervisors and coworkers would describe him as someone easy to work with.

Need to hire someone like this too?

When you need to hire an efficient Customer Support Representative to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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