How a Specialty Dealer Hired a Client Account Agent for $1,050/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

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What does this client’s business do?  

Our client is a specialty dealer selling major brands of sewing machines and vacuum cleaners. 

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Who was hired and what was their role?

They were looking for a Client Account Agent who could help create a responsive and positive customer service experience. Somewhere recommended hiring Ralph.

Ralph works on the following:

• Responds to client emails
• Monitors project processes to meet deadlines and stay within budget
• Automates tasks using ClickUp
• Meets with clients via Zoom 
• Ensures timely client payments

What is the salary of the individual they hired?

Ralph works full-time in the client time zone for $1,050 per month.

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What was the candidate’s background before being hired?

Ralph has been in multiple customer service positions such as Tech Guide and Customer Support Representative since 2014. He is used to interacting with clients for tech support and for addressing queries. Aside from sales, Ralph is also skilled at email, calendar, and database management. He is proficient in Shopify, WordPress, Wix, SalesForce, ClickUp, Slack, and Zoom. Given his previous roles, Ralph is a natural multitasker and problem-solver. 

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Need to hire someone like this too?

When you need to hire an efficient Client Account Agent to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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