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How a Sales Support Platform Hired a Customer Success & Integration Specialist for $1,450/ month

Learn how our clients utilize Somewhere to hire top overseas talent.
In this post you will learn how to solve your recruiting challenges with remote hiring.
Success Stories is a regular series all about the talent our clients hire via Somewhere and how much they cost. New here? Somewhere is a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents.

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

What does this client’s business do? 

Helping sales teams boost their productivity and lead generation, our client provides a platform that makes sure agents connect with more prospects through phone calls. This application also automates follow-ups until a live conversation takes place. 

 

Who was hired and what was their role?

They needed a Customer Success & Integration Specialist who could assist their clients troubleshoot technical concerns. Somewhere helped them hire Kevin.

As the Customer Success & Integration Specialist, Kevin does the following :

  • Reaching out to new trial users
  • Doing product demos
  • Helping customers set up integrations 
  • Recording video tutorials for customers’ reference
  • Collecting feedback to optimize the customer journey

 

What is the salary of the individual they hired? 

Kevin works full-time in the client time zone for $1,450 per month.

What was the candidate’s background before being hired?

Before he was scouted by Somewhere, Kevin has been in customer service for seven years where he took inbound and outbound calls, supported customers through email and chat, generated leads, and managed email and social media marketing. He also took a supervisory role in his last employment, where he conducted training for new employees and created learning materials. Kevin graduated with a degree in Communication. 

Need to hire someone like this too?

When you need to hire an efficient Customer Success & Integration Specialist to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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