How a Real Estate Broker and Developer Hired a Customer Experience Associate for $1,400/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

Our client is a commercial real estate broker and a residential developer on a mission to empower the real estate community with new, innovative, and creative ways to serve tenants and investors. They take pride in being a non-traditional real estate company that consistently pushes barriers to achieve optimal service and growth. 

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Who was hired and what was their role?

To help them serve a bigger clientele, they were looking for a qualified Customer Experience Associate who is ambitious, adaptable, and ready to serve. Somewhere then helped them hire Hope.

Hope works on the following as their new Customer Experience Associate:

• Handling the sophisticated needs of customers
• Guiding customers to understand processes and responding quickly to any communications via phone, email, and text
• Understanding the customers’ goals, situations, and more

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What is the salary of the individual they hired? 

Hope now works full-time in the client time zone for $1,400 per month.

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What was the candidate’s background before being hired?

Hope has worked for a financial corporation as a Customer Success Manager and has been in customer service for six years. She has assisted customers with credit line increases and decreases, inquiries, disputes, and account education. Aside from customer service, Hope has also worked as an Executive Assistant, equipping her with admin and communications skills that our hiring client was looking for. 

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Need to hire someone like this too?

When you need to hire an efficient Customer Experience Associate to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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