How a Marketing and Advertising Agency Hired a Customer Service Representative for $1,000/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

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What does this client’s business do?

Our client is a team of digitally- native operators focused on revenue optimization and growth strategies. 

Who was hired and what was their role?

At Somewhere, we helped them recruit a Customer Service Representative, Letty. 

These are Letty’s tasks as their Customer Service Representative:

• Email management
• Responding to customers via email and chat
• Generating reports 

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What is the salary of the individual they hired? 

Letty now works full-time in the client time zone for $1,000 per month.

What was the candidate’s background before being hired?

Letty has been in customer support for more than a decade and her experience also includes acquiring sales and customer retention. In her previous positions, she worked on troubleshooting customer issues, processing orders, doing inbound & outbound calls, and analyzing customer feedback to implement retention strategies. Letty has good communication skills and was described by her colleagues as someone who goes above expectations. 

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Need to hire someone like this too?

When you need to hire an efficient Customer Service Representative to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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