How a Hedge Fund Investment Firm Hired a Client Service Staff for $1,250/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.

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What does this client’s business do?

The client is a hedge fund investment firm that invests in startups, NFTs, emerging market real estate, art, and more. 

Who was hired and what was their role?

At Somewhere, we assisted them in hiring a new Client Service Staff, Rachel. 

Rachel does the following as a Client Service Staff:

• Addressing customer issues
• Escalating unresolved issues to the appropriate internal teams
• Collecting prompt feedback from clients

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What is the salary of the individual they hired?

Rachel works full-time in the client time zone for $1,250 per month.

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What was the candidate’s background before being hired?

Rachel is highly skilled in customer service and has been in the role for ten years. She is used to monitoring solutions, getting feedback, handling communication channels, and strategizing sales targets. Rachel has been in multiple managerial roles such as Sales Head and Sales Manager for the biggest telco companies in the Philippines. She is proven to go the extra mile when resolving customer complaints. 

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Need to hire someone like this too?

When you need to hire an efficient Client Service Staff to support your business, reach out to us at Somewhere.

We're a headhunter agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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