Editor’s note: some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon :-)

What does this client’s business do?

The client makes custom furniture that fits any space. They pride themselves in using solid wood for their tables and desks, benches, and shelves. Their clients come to them for well-crafted, ready-to-use furniture.  

Who was hired and what was their role?

With the rise of work-from-home setups, demand for their furniture increased, and they needed an expert to manage logistics and shipping operations. Somewhere helped them hire a remote operations manager, selecting Monale as the perfect fit for the role.

As their new Operations Manager, Monale is responsible for:

• Responding to common product inquiries, such as custom size pricing, turnaround time, and tracking information
• Efficiently managing product logistics, including shipping across the U.S.
• Expanding their shipper network to improve turnaround times for order fulfillment

What is the salary of the individual they hired?

Monale now works full-time in the client’s time zone for $1,000/month.

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What was the candidate’s background prior to being hired?

Monale was an excellent choice given her years of experience as a Shopify Fulfillment Manager. She has managed operations involving customer service, order inquiries, returns, refunds, inventory management, and logistics—all key responsibilities the client needed support with. She is also skilled in using sales and customer service tools such as Tidio, Zendesk, Salesforce, and Stripe.

Need to hire someone like this too?

Looking to hire remote operations managers or hire a remote supply chain manager to optimize your business? Somewhere can help!

We specialize in finding top overseas talent for 80% less than U.S. equivalents, helping businesses fill key roles in operations, logistics, customer support, and beyond.

Download our salary guide below or contact us at Somewhere to start your hiring project today!