Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

Our client provides specialized tech solutions and customizations to trucks, automobiles, and other types of vehicles. 

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Who was hired and what was their role?

They needed an eCommerce Manager to manage online customer interactions and provide real-time support. Somewhere helped them hire from the Philippines, selecting Alex as the ideal candidate for the role.

As their new Customer Support staff, Alex is responsible for:

• Monitoring competitors’ pricing
• Tracking orders and returns as they come in
• Responding to messages on Amazon, eBay, and emails
• Performing occasional account reconciliation with invoices

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What is the salary of the individual they hired?

Alex now works full-time in the client time zone for $900 per month.

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What was the candidate’s background before being hired?

Before being hired through Somewhere, Alex had seven years of experience in customer support. She has managed an Amazon shop for a client, worked as a customer service representative in a BPO company, and has experience as a virtual assistant. Her previous roles involved inventory management, report creation, and shipment monitoring. Her proactive approach and strong work ethic made her the best candidate for the job.

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Need to hire someone like this too?

Looking to hire from the Philippines or hire from Latin America? Somewhere specializes in helping businesses find top overseas talent at 80% less than U.S. equivalents.

We help companies hire Filipino VAs, hire Filipino EAs, and hire Latin American remote workers for roles in customer support, virtual assistance, operations, project management, creative, development, and accounting.

Download our salary guide below or reach out to us to get started with a hiring project here.

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