Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name from this article. We’re their secret weapon. :-) Name of the hired applicant has been changed for privacy purposes.
Our client provides professional and environmentally friendly cleaning services to homes, commercial areas, offices, and home rentals. They have a solid team of hand-picked professionals to ensure quality and safety.
To improve customer satisfaction, the client wanted to hire remote sales CSRs who could assist with reservations and other customer inquiries. Somewhere helped them by hiring Robert as their new Customer Happiness Agent.
Robert’s daily tasks include:
Robert now works full-time in the client time zone for $1,000 per month.
Before he was hired through Somewhere, Robert has been working as a Customer Service Representative for four years. He responds to customer concerns via phone calls and emails and the concerns he manages are about payments, billings, refunds, and replacement issues. As described by his previous colleagues, Robert is optimistic, hardworking, and dependable.
If you’re looking to hire remote customer support agents or hire remote sales CSRs, we’ve got you covered.
At Somewhere, we help businesses find top-tier customer support professionals for up to 80% less than U.S. equivalents. Whether you need a CSR to handle inquiries or a sales-driven agent to convert leads, we connect you with the best overseas talent.
Download our salary guide below or reach out to us to get started with a hiring project here.
We'll find you amazing remote employees in the Philippines.