How a Care Service Agency Hired a Virtual Assistant for $1,250/ month

Editor’s note: Some customers prefer not to be named, so we’ve purposefully removed their company name in this article. We’re their secret weapon. :-)

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What does this client’s business do?

Our client provides support to individuals and their families by caring for and helping with the day-to-day struggles brought on by injury, disease, sickness, age, and other life changes. Their commitment to service reduces stress and ensures families that their loved one is getting the quality care they need.

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Who was hired and what was their role?

The client needed to hire remote virtual assistants who could provide timely text, chat, and email support. Somewhere helped them hire remotely by facilitating the hiring process and connecting them with Rachelle.

Rachelle now handles the following tasks as their Virtual Assistant:

• Answering voicemails, taking voice calls, and assisting caregiver nurses, care management teams, and family members calling in.
• Transferring calls as needed and taking messages when required.
• Updating brief notes and statuses in reports to ensure clear communication and tracking

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What is the salary of the individual they hired?

Rachelle now works full-time in the client time zone for $1,150 per month.

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What was the candidate’s background before being hired?

Before being hired through Somewhere, Rachelle had 17 years of experience in customer service. She is a versatile professional, having worked as both a Virtual Assistant and an Executive Assistant. Her skills include quality assurance, appointment setting, graphic design, and more.

Rachelle’s previous supervisors described her as hardworking and proactive—qualities that made her an excellent candidate to hire remote executive assistants or hire remote virtual assistants for the role.

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Need to hire someone like this too?

When you need to hire an efficient Virtual Assistant to support your business, reach out to us at Somewhere.

We're a remote recruitment agency that helps small businesses hire top overseas talent for 80% less than US equivalents. We help companies find talent in various roles like customer support, virtual assistants, operations, project managers, creatives, development, accounting, and more!

Download our salary guide below or reach out to us to get started with a hiring project here.

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