My name is Luiz, and I bring nearly three years of experience in customer service and sales. I graduated from an American high school, which has given me strong proficiency in English. Throughout my career, I've successfully communicated with customers via phone, email, and chat, providing knowledgeable answers about products, pricing, and availability. I have experience working with internal teams to address customer needs and managing data entry and administrative tasks across various platforms. I am comfortable working with Google Workspace and various CRM software, including Salesforce, Pipedrive, Bitrix24, and RDstation. My excellent phone etiquette, strong verbal and written communication skills, and ability to multi-task, organize, and prioritize work have consistently contributed to my success. I am passionate about providing exceptional customer service and am eager to bring my skills and enthusiasm to a new opportunity.

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