About me:

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I am an experienced customer service professional with over three years of experience in the industry. I have worked with leading companies like Teleperformance and GovAssist, where I specialized in providing excellent customer support, managing client communications, and improving service performance. I hold a degree in Environmental and Sanitary Engineering from Universidad del Magdalena, which has strengthened my analytical and organizational skills. With a passion for delivering top-notch service and strong teamwork abilities, I’m dedicated to helping organizations achieve outstanding results.

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