About me:

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Highly proficient in a wide range of tools, including MS Office, Google Workspace, Klaviyo, Salesforce, Notion, Slack, Trello, Monday.com, Figma, HubSpot, Shopify, Mailchimp, and Sprout Social. She prides herself on her digital fluency, quickly adapting to new tools with minimal training. Her expertise spans project management platforms, finance software, design tools, and social media platforms. She has worked with various ECommerce clients, including those in the dog accessories, holistic health supplies, beverage, and firefighting tools industries. As an operations analyst, she oversees customer success, financial tasks, reputation management, and product testing while coordinating with teams and stakeholders. She has experience in digital project management, quality assurance, and building ECommerce sites from scratch. Additionally, she manages daily operations for ECommerce clients, collaborating across marketing, product research, procurement, site management, vendor relations, and team oversight. She has experience in Digital Marketing, offering comprehensive day-to-day client support, with a primary focus on operational and administrative needs and routine financial tasks, creating and managing organizational and work-way structures, developing and facilitating impactful digital marketing, media relations, and in-depth communications plans, taking the lead on all client stakeholder interactions and played a key role in issues and crisis communications, creating comprehensive research and performance reports for various client engagements, conducting operational discussions and negotiations with relevant stakeholders, handling the logistics of branded company events and employee engagements, lead generation, database management, social listening, and chatbot quality control. She is well organized, listing her day-to-day tasks by hierarchy, prioritizing urgent and important tasks, dedicating a block schedule for her daily tasks, can multi-task efficiently; has great problem-solving skills, can anticipate a problem in advance and resolves it before it even occurs to prevent a bigger issue, good strategic and planning skills; She is the perfect candidate for this role because of the traits she posses such as flexibility, resiliency and how fluid she is with any type of task she was asked to accomplish. She is a team player and always aims for the best not only for herself but also for the people around her;

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