About me:

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I have a strong background in customer service and administrative roles, particularly in medical virtual assistance. In my previous experience, I handled key responsibilities like managing patient appointments, verifying demographics, coordinating with healthcare providers, and maintaining Electronic Medical Records (EMR). These tasks required excellent organizational skills, attention to detail, and the ability to communicate effectively with patients and providers alike.

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I pride myself on my ability to remain calm and empathetic, even in high-pressure situations, ensuring that patients feel supported and valued. Additionally, I am proficient with healthcare tools and systems, which allows me to streamline operations and ensure accuracy in all administrative processes. My goal is always to provide exceptional service, whether it's resolving a patient concern, managing schedules, or maintaining accurate records, while contributing to the overall efficiency of the team.