About me:
I am an experienced General Manager with a strong background in operations management, business development, and strategic leadership, spanning over two decades. Throughout my career, I have successfully managed diverse teams and operations across industries, including fintech, retail, technical, migration consultancy, and customer service. Currently, I oversee the remote operations of a 900+ FTE business unit for Beehive Adaptive Solutions, delivering high-quality IT, customer service, back-office and sales solutions for U.S.-based fintech companies.
My expertise lies in developing and implementing performance-driven strategies, optimizing processes/workflows, and fostering a culture of excellence. I have a proven track record of leading cross-functional teams to exceed KPIs, drive innovation, and achieve organizational goals. My leadership style emphasizes collaboration, talent development, and data-driven decision-making.
With a Bachelor of Laws degree, I bring a unique ability to navigate legal and regulatory frameworks, ensuring compliance and mitigating risks. My commitment to operational excellence and passion for creating value for businesses and stakeholders have been the cornerstone of my career. Whether driving strategic initiatives or mentoring teams, I thrive in dynamic environments where I can contribute to organizational growth and success.