About me:
Hi! Sounds like we could be a great fit here! With over three years of experience working with U.S.-based clients, I have successfully managed both virtual assistance and customer support roles (both in English and Spanish), handling inquiries across email, phone, and online platforms.
More recently, at Foundever, I was recognized as a top performer and took an active role in training new colleagues, which equipped me with strong mentoring skills and a commitment to quality service. Additionally, my experience with CRM tools like Active Campaign has allowed me to build and manage customer relationships effectively, ensuring prompt, personalized service.
I would love to connect further to discuss how my background aligns with your needs.